Nora K. Rwatangabo

Human Service Professional,
Skills Training

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Who Is Nora?

Human Services: Healing Starts at the Grassroots

A strong and Inspirational Leader / Program Manager / Executive Director at Awakening Smiles Initiative [ASI] (Non-Profit) since 2011.

Possesses experience in to driving team members to greater success, scheduling, supervising, and motivating staff so that they achieve maximum efficiency. I manage high level of clients’ expectations, dealing with complex managerial problems and ensuring that targets are met. On a personal level I have a professional appearance, enthusiastic attitude and the ability to instill trust and confidence in clients.

My journey in human services didn’t start in the office desk. It all began in the villages, schools, prisons, hospitals, and homes — places where hope was often dim but still alive. I worked directly with the most vulnerable: children in and out of school, women escaping prostitution, severe domestic violence victims, the sick with no visitors, orphans, and families living in crisis.

These experiences shaped me into a compassionate listener and a solution-oriented problem solver. I organized school reintegration programs, led prison visitations offering hygiene kits and spiritual support, and supported hospital patients who are alone and abandoned by their families. I’ve walked door-to-door to assess needs, deliver food, and provide emotional care for widows and single parents, the ill and elderly.

Over time, I saw that many physical needs were rooted in emotional trauma and broken relationships, so I pursued training in basic counseling and conflict resolution and later a nursing Assistant. I began mentoring youth, guiding couples, and offering spiritual and emotional support to those battling shame, grief, or loneliness.

Whether I was reuniting a child with their family, guiding a person to leave an abusive situation, or counseling a young person in prison to reclaim his future, my work has always been about restoring dignity and renewing hope.

At Awakening Smiles Initiative [ASI] (Non-Profit) am involved in strategic planning of the organization by working with the Board of Directors, operating within a budget, overseeing the day to day administration of the organization, supervising of staff, head of the health and social care department, program development and implementation.

Counselor

Provide therapeutic support to people who are struggling with mental health issues, relationship problems, or other challenges.

Social worker

Help individuals, families, and communities by providing counseling, advocacy, and other support services.

Community organizer

Work to bring people together to address and solve problems in their communities on issues such as housing, education, or healthcare.

Rehabilitation specialist

Help individuals with addictions, disabilities or injuries to regain independence and improve their quality of life.

DevOps Engineer

A highly skilled DevOps Engineer with a strong background in software development and IT operations. Proficient in a range of technologies, I have successfully delivered projects for clients across various industries. Committed to staying current with the latest tools and techniques with Pull request automation, deployment automation and Application Performance management. I am always seeking opportunities to learn and grow.